Terms and Conditions

Last updated: 14 October 2026

These terms and conditions (hereinafter, "the Terms") govern access to and use of the Kumbra mobile application (hereinafter, "the App"). Creating an account or using the App implies full acceptance of the Terms and of the privacy policy. Anyone who does not agree with them must refrain from using the App. In the event of any discrepancy, the Spanish version shall prevail.

1. Owner of the App

The App is owned by Álvaro Montero Carmena, domiciled in 28935 Madrid, Spain (hereinafter, "the Owner"), who can be contacted at axclimb@gmail.com.

When the App is downloaded from the App Store, Apple's Licensed Application End User License Agreement also applies. In the event of any conflict, these Terms shall prevail, except where that agreement is mandatory.

2. User account

• Users must be 16 or over to register.
• Users guarantee that the information they provide is truthful and their own. Impersonating another person or using a username that is misleading as to its holder's identity is not permitted.
• Users are responsible for keeping their password safe and for any activity carried out from their account.
• Users may delete their account at any time from Settings → Delete account.

3. Community rules

The Owner applies a zero-tolerance policy towards objectionable content and abusive users. It is forbidden to publish or do any of the following in the profile, sessions, notes, photos and videos, comments, private messages or username:

• Insults, harassment, threats, hate speech or discriminatory content.
• Sexual, violent or unlawful content.
• Spam, unauthorised advertising or fake activity, including made-up sessions to climb the rankings and fake accounts.
• Personal data or images of third parties without their consent.
• Any attempt to access other users' accounts or data, or to disrupt the service.

Users can report profiles, sessions and comments, and mute and block other users from their profile; blocking a user also stops their messages. The Owner reviews reports within 24 hours and, in the event of a breach, will remove the content concerned and may suspend or delete the account responsible without prior notice.

4. User content

Users retain ownership of the content they log in the App (sessions, notes, photos, videos, comments, messages and profile data) and guarantee that they hold the necessary rights to it. Users grant the Owner a non-exclusive, royalty-free licence, limited to the life of the account, to store that content and display it to other users within the App, in line with the visibility settings chosen and the privacy policy, for the sole purpose of providing the service. Content can be deleted at any time from the App.

5. Risks of climbing

Climbing is an activity that involves risk. The App only records and shares the user's activity; it does not provide training or safety advice and does not replace proper training, suitable equipment or the rules of each gym or climbing area. Users climb at their own risk. Grades, levels, experience points and rankings are for guidance only.

6. The service

The App is free of charge. Some additional features are part of the optional Kumbra Pro subscription (section 7). The Owner may modify, extend or withdraw features, and the service may be interrupted from time to time for maintenance or technical reasons.

7. Kumbra Pro subscription

• Purchase and payment. Kumbra Pro is purchased in the App and charged by the store it was downloaded from: the App Store (Apple) or Google Play (Google), to the user's account with that store. The Owner does not receive or store payment details.
• Plans and price. Before purchase, the App shows the available plans (monthly or annual), their price including taxes and their period, as provided by the store. Users with the Founder Pack can take the annual plan at a reduced price for the first year; it then renews at the current annual price.
• Free trial. If a plan includes a free trial, this is shown before purchase. When the trial ends the chosen plan is charged unless the user cancels before it ends.
• Automatic renewal. The subscription renews automatically at the end of each period for the same term and price unless the user cancels it before the current period ends (on the App Store, at least 24 hours before).
• Cancellation. It can be cancelled at any time in the store: on iPhone, Settings → your name → Subscriptions; on Android, Google Play → Payments & subscriptions. After cancelling, Kumbra Pro stays active until the end of the period already paid. Deleting the Kumbra account does not cancel the subscription: it must be cancelled in the store.
• Refunds. Refunds are handled by Apple or Google under their own terms, without prejudice to the user's statutory consumer rights.
• Changes. Price changes will be notified in advance in line with each store's terms. The features included in Kumbra Pro may improve or change over time.

8. Liability

The Owner endeavours to keep the App working properly and the data secure, but cannot guarantee uninterrupted availability or the absence of errors. The Owner is not liable for content published by users or for damage arising from use of the App contrary to these Terms. This does not affect the rights granted to users by consumer protection law.

9. Changes and termination

The Owner may amend these Terms. Significant changes will be notified through the App or by email before they take effect. Users may stop using the App and delete their account at any time. The Owner may close accounts that breach these Terms.

10. Governing law and jurisdiction

These Terms are governed by Spanish law. Where the user is a consumer, the courts of their place of residence shall have jurisdiction.

11. Contact

Any enquiry or complaint regarding these Terms can be sent to axclimb@gmail.com.